General

The payment of a deposit or the full amount of the booking fee confirms you accept all of the terms and conditions following on this page. You must be 18 years or have parental consent to attend a trip.

If you have any questions regarding these terms and conditions, please email us at info@45southskiguiding.co.nz.


Booking and Payment

  • All payments must be made in New Zealand Dollars.
  • A non-refundable deposit of NZ$500 is required at the time of booking.
  • The balance due is required at least 30 days prior to the trip start date.
  • The registration of the trip is fully guaranteed when the full payment is received.
  • If we don’t receive the full payment at least 30 days prior to the trip start date we reserve the rights to cancel your booking.
  • If you have trouble delivering the balance or the full payment, we are open to discuss part instalments of the payment; this is purely at our discretion, but please contact us at info@45southskiguiding.co.nz if this is the only option that works for you.
  • All payments must be made via Online Bank Transfer (which must include all bank transfer fees).

Cancellation and Refund Policy

All cancellations must be made in writing to info@45southskiguiding.co.nz;

If you cancel and 45 South Ski Guiding manages to refill your spot, a full refund will be provided, minus the non-refundable NZ$500 deposit. Otherwise the following refunds will apply depending on the time of cancellation:

  • Up to 30 days prior to the trip start date: full refund of any payments made, minus the non-refundable NZ$500 deposit.
  • Between 29 and 15 days prior to the trip start date: 50% refund of any payments made, minus the non-refundable NZ$500 deposit.
  • No refund within 14 days prior to the trip start date.

We reserve the rights to cancel any trip at any time. Some reasons we might have to do so may include (but are not limited to): weather, guide illness, too few participants, natural disasters, and other reasons beyond our control.


Itinerary Changes

Where weather conditions, forces of nature, or other situations out of our control that restrict or prohibit outdoor activities, we reserve the right to change the itinerary and/or substitute alternative activities or dates.

We also reserve the right to change the itinerary if the clients are not fit for purpose.

You acknowledge that mountaineering, skiing and climbing are subject to many variables including but not limited to environmental conditions that cannot be guaranteed.

Insurance

45 South Ski Guiding fees do not include insurance for your personal circumstances (including but not limited to travel, medical, and equipment).

We strongly recommend you obtain:

  • Travel insurance in the event of a trip cancellation by either you or us, for trip changes, or for medical emergencies to cover your own personal health needs.
  • Personal and third-party insurance for the cover of damage or loss of equipment and property.
  • No refund within 14 days prior to the trip start date.

45 South Ski Guiding does not accept liability, responsibility, or any expenses for insurance related costs incurred by participants in preparation for or participation in its tours.

Fitness, Health & Behaviour

Prior to booking a 45 South Ski Guiding trip or course, you must assess your own level of fitness and current health condition. Trip participants must be able to walk/ski for at least 6 hours per day, carrying a 10 to 12 kg backpack.

At any time from the booking to the end of the trip you join, 45 South Ski Guiding  must be kept updated with any medical or health issues that may affect the outcome of the trip for yourself or others.

Inappropriate behaviour or actions that disrupt the trip or the rights of other participants will not be accepted or tolerated. In this case the offending participant will be released from the trip with no refunds given.

Borrowed Gear

If you borrow any of the outdoor gear supplied by 45 South Ski Guiding or its supporting partners during any trip, you are responsible and liable for any damage, breakage, loss, or theft of that gear.

Disclosure of Risk

Before embarking on any 45 South Ski Guiding trip, each participant will be required to sign a risk disclosure acknowledgment to accept and/or adhere to the following:

Promotion – Marketing

During a trip, guides may take photographic or video records in which you may appear. Such material can be used for promotional purposes including but not limited to our website and social media channels. If you do not wish to appear in any promotional or marketing material please advise us at the time of booking.


Privacy

Please visit 45 South Ski Guiding’s Privacy Policy.

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© 45 South Ski Guiding – 2021 

45 South Ski Guiding operates in New Zealand using Peak Experience Ltd SMS and DoC Concession nº 34946-GUI